Return policy
At JMR Cards LLC, we prioritize the quality of our products and sustainability in our operations. We understand that sometimes things might not go as expected, and we've tailored our return and refund policy accordingly -
Eligibility: Customers can request a full refund within 14 days of receiving their order (or within 21 days from purchasing the order just in case it doesn't arrive).
Valid reasons for refund request - item arrived broken, wrong item delivered or item never arrived.
If you simply don't like the item but nothing is wrong with it, we can offer you a store coupon in the amount of the product bought or offer you a full refund for the product. This will be applicable only once per customer to avoid abuse.
Proof: We require photographic or video proof to initiate a refund. You can send us a picture or an uncut, unedited video of the product unboxing, showing the address label of the package. The issue with the product must be clearly visible.
Refund Process: Once your refund request is received and inspected, we will send you an email notification. If your refund is approved, you will be able to choose whether you want it via store coupon, sending the same product again, or full refund amount. If you select full refund amount it will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.
We appreciate your understanding and compliance with our return and refund policy. If you have any other questions or concerns, please feel free to reach out to our customer service team.
This policy is subject to change and can be updated periodically.
terms of service
Privacy Policy
Privacy Policy
Effective date: 07/28/2024
JMR Cards ("us", "we", or "our") operates the (https://www.jmrcards.com) website (the "Service").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
Information Collection and Use
We collect several types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personal identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
Usage Data
We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, device identifiers, and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service.
Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Service.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
For more information on how we use cookies and tracking technologies, please refer to our Cookie Policy.
Use of Data
JMR Cards uses the collected data for various purposes:
- To provide and maintain the Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer care and support
- To provide analysis or valuable information so that we can improve the Service
- To monitor the usage of the Service
- To detect, prevent and address technical issues
If you have any questions about our Privacy Policy, please contact us.